People Reading with Bill Whiteside: Discover YOUR Behavioral Style

People Skills Training for Today's Leaders
and Business Professionals

Protecting The Greatest Asset of Any
Organization: People

Are you a Project Manager? Executive? Owner? Entrepreneur?
Start Up Giant? Team Member? Team Leader? Supervisor? Associate?
Does your organization have "communication problems" between and within departments?
Do people seem to set personal boundaries in business situations?
Would you like to understand how to keep them talking and have some fun in the process?

"The underlying cause of hard issues is often found in the soft issues of an organization.
The soft issues are the human issues."
Enlightened Leadership by Oakley and Krug

Our Goal? To help you increase your effectiveness by learning an easy, logical method of getting along better with your associates. People Reading for Leaders is a learning system that is not so much an exercise in identifying and interpreting traits as it is a process of optimizing the most valuable resource in any organization: PEOPLE.

People Reading is about changing what we think and do at work---
how we organize, inspire, deploy, enable, measure, and reward.

People Reading is about the messages we send by our actions and inactions,
what we say and don't say, and how we relate or don't relate to our associates.

Most organizations arrive at a point where their management methods
will not allow further expansion or improvement.
They struggle to build trust and loyalty in the modern workplace
because what they say and do might be different.

We need
to change
our philosophy
and style of
leadership or
face the
consequences.
We don't have
a choice.
Our business
atmosphere
dictates it.

OK.
We
need
to
change.
How do
we
start?

We begin by
formulating
a different
mind set
about the
way people
do what
they do.

We need to
know why 21
and how
people act,
respond,
and think
in their
own way,
in their
own time.

We need
to answer
a few
fundamental
questions
and develop
an appropriate
action plan.

Five Basic Questions

1 What is the business for? What is its purpose?

2 What is the desired culture?

3 How do people in the organization do their work?

4 What kind of people do we want to work with?

5 Where did WE get our people skills training?

Five Essential Answers

1 The purpose of any business is to create and retain clients.

2 The desired culture should emanate from a company-wide vision.

3 Efficiency depends on establishing rational and accessible goals.

4 We want people that we can trust to do the right thing.

5 We don't have a process for establishing and improving our people skills.

Recommended Action Plan

Based on the answers, we develop a strategy to improve your people skills and increase your efficiency.

1 We start with a comprehensive analysis of you! That's right. What is your behavioral profile? How do you view the world...your work, home, and friends? What gifts and challenges do you have that affect your expressions, actions, feelings, and thinking?

2 Then, we study how your traits influence your performance. We analyze your work issues and explore how your traits affect your assessment of your associates.

3 Next, we begin to look at people in your immediate sphere of influence and develop sample profiles that would include a list of their gifts and challenges.

4 Then we lay out an action-plan to help you, first, understand their nature and what to do about it --- how to guide, train, influence, and make demands

5 Then we begin to measure. We follow up with additional training in areas that present continuing problems and offer strategic, individual solutions for each issue. We meet your objective of improving your people skills with a systematic, targeted, and productive method of assessment.

Sample Ideas and Philosophies We Observe

Tell the truth
Listen Interactively
Criticize Up, Praise Down
Don't Gossip

Understand First
Honor the Relationship
Appreciate Differences
Respect the Individual

We Should Always Remember: We Get What We Give

People Reading enables a transition from management to leadership.

Management versus Leadership

Leadership deals with direction. Management deals with speed.

Leadership deals with vision, effectiveness, and results, focusing on people. Management deals with establishing structures and systems, focusing on efficiency, analyses, logistics, methods, procedures, and policies.

Leadership focuses on the top line. Management focuses on the bottom line.

Leaders deal with values and correct principles. Managers organize resources to serve objectives to increase the bottom line.

A leader needs to build a team, reduce friction, and recognize the differences between people-their gifts and challenges. The role of a manager is to multiply work.

SUMMARY:
The two basic goals of leadership, then, are to build mutual respect and a complimentary team.

A leader makes each strength an asset and each weakness irrelevant.

Using People Reading enables every leader to understand the actions, motivations, and performance of their associates BETTER.

Please let Bill know how he may assist you.

Be sure to include your name, address, phone, and the nature of your request in the body of your e-mail!
Phone Bill at 916-988-1182
All comments and suggestions are welcome. We consider all reasonable requests.
Thank you for your interest and cooperation.